We can guarantee 100% server uptime, even during maintenance we're able to serve your website to visitors without any hiccups.

Yes absolutely! We'll be more than happy to schedule in a managed migration providing you can give at least 2-3 days notice. 

We can provide 'local exchange' email addresses hosted on your cPanel. You can then access the email addresses via your devices/apps and on the browser. You cannot log into Google, Hotmail or Yahoo with these emails. 

We provide FREE Let's Encrypt certifications with all of our cPanel accounts however, if your website is eCommerce or has a lot of user functionality we would highly recommend a paid SSL certificate.

You will have the ability to upgrade/downgrade your account at any given time via the client area or within your cPanel. Please remember you must do this at least 2 weeks prior to the next billing renewal date. 

We're able to support PHP 5.2+ with hardenedPHP allowing you to run older versions more securely. 

Our hosting isn't limited to the version of WordPress meaning you can run any version essentially. We would of course strongly advise to upgrade to the latest and most secure WordPress versions. 

With all of our hosting plans we're able to provide a 'BOOST' addon which will give your account more resources such as RAM and CPU. The upgraded resources will most definitely keep your website running smooth. 

The Fully Managed plan provides you with all core/plugin and theme updates as well as general edits (text, images, articles etc) and does not include page creations. The PRO plan allows you to have page creations so-long as they fall within the allocated time.

If the support and advice has exceeded the allocated time we would notify you first, if you wish to proceed then we would quote on an hourly basis at £15.00 per hour instead of our normal rates of £30.00 per hour.

We would charge accordingly based on the plugin, setup time and complexity as some plugins require additional pages and services. We will not purchase any premium plugin and the client is required to provide these - We can provide some advice to help in this process.